Return Policy

Adam Marc Jewels offers a refund on online orders that are "returned" within 14 days of receipt of package & in unworn condition as when shipped, and in the same packaging. (Please note, you must contact us within 48 hours of receiving your order to request a return).

Do not ship back a return unless you have received written approval via email from us. If we determine the item was worn it will be shipped back to you & a refund will not be issued.

If you received a "free gift" with your eligible purchase, that will need to be returned as well to avoid being charged for the items cost.

No refunds on products once engraved.

There will be a $10 return fee that will be deducted from the refund  to cover shipping & restocking  

All items will be inspected on arrival & refunds will be processes on order that are returned in the same condition as received. Items sent back without the padding in the box will be subject to a repair fee.

No refunds on worn items.
Items purchased online may only be returned via shipping to the return address. Items may not be refunded or exchanged in store unless approved via email.
  Exchange: Customer is responsible for cost of shipping on wrongly ordered items being sent back for exchange. 

* High-Ticket & Occasion Jewelry Return Policy

To maintain the integrity and quality of our collection, all high-ticket items and statement pieces commonly worn for special events (including earrings and chokers priced at $200 or more) are subject to the following policy:

• Return requests must be submitted within 24 hours of delivery.

• Once approved, the item must be shipped back within 24 hours using a trackable method.

• Items must be unworn, unused, and in original packaging.

• For hygiene and quality assurance reasons, any signs of wear will void eligibility for return.

• We reserve the right to decline any return if it appears the item has been worn or used for an occasion.

• We do not support the temporary use or “borrowing” of jewelry for events, and appreciate your understanding as we strive to maintain fairness and quality for all of our clients.

• Adam Marc Jewels also offers an exchange within 7 days of receipt of package. 

• Refunds will be processed to the same method of original payment.

• Repairs are complimentary within 30 days of purchase whereafter there will be a fee for all repairs & return shipping unless otherwise authorized.